Guide to Crafting an E-Commerce Customer Service Strategy
Now that more people are spending longer hours at home, the convenience and ease of shopping online have become a life-saver and a go-to method
Now that more people are spending longer hours at home, the convenience and ease of shopping online have become a life-saver and a go-to method
The following post comes to us from Keith Coppersmith, an experienced business consultant who serves small businesses and startups. Learn more about Keith in his
Infographics hold a very unique place in communication strategies. By now, just about every industry has produced an infographic of some sort. A quick Google
Public Relations can be a vast and confusing field – even to us professionals who work in this very industry each and every day. What
Surveying your customers or network is one of the most powerful ways to quickly collect feedback on a multitude of specific topics. If you want
A business’s direct marketing and public relations efforts are only as strong as its database of contacts. Think of your own process for building and
Facebook – what was life ever like before this social networking phenomenon? Old flames and friendships have been rekindled, businesses have taken off and tanked
When I was in college I struggled with the perceived pressure to always be “in the know” with local and national media. As soon as
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