Blog
5 Phrases That Destroy Business Relationships
When it comes to hiring a professional to fulfill a need for you, naturally we want to hire someone who we feel confident will
August 22, 2022
No Comments
Blog
Customer Journey Map: What is It and How to Use It for Business Success
The following post comes to us from Trevor Michael, a Customer Contact Industry Specialist of Select VoiceCom, specializing in telemarketing and IT support services. There
May 16, 2022
No Comments
Blog
Top 6 Reasons Why Every Retail Business Should Switch to Cashless Payments
When a credit card company ‘declared war’ on cash in 2017, the goal was more of a marketing decision rather than a practical one. Of
October 11, 2021
No Comments
Blog
Why do Small Businesses need to Offer Virtual Payment Options to Customers?
Small businesses are booming the economy. But managing everyday transactions is not an easy task. With innovative technologies coming out rapidly, it is crucial to
July 26, 2021
No Comments
Blog
Guide to Crafting an E-Commerce Customer Service Strategy
Now that more people are spending longer hours at home, the convenience and ease of shopping online have become a life-saver and a go-to method
June 21, 2021
No Comments
Blog
Shifting to a Virtual Sales Process
One of the most common themes right now among client needs is mapping out a strategy for how businesses can effectively shift to a virtual
May 18, 2020
No Comments
Blog
4 Ways to Build Customer Loyalty Through Your Brand Image (Guest Contribution from Keith Coppersmith)
The following post comes to us from Keith Coppersmith, an experienced business consultant who serves small businesses and startups. The most essential goal of every
January 27, 2020
No Comments
Blog
Protecting Your Business From Customer Wrath
Protecting a business involves a lot of different kinds of work. You will need to spend a long time learning and growing before you’re able
November 16, 2018
No Comments
Blog
The Dos And Don’ts of Giving Away Free Stuff In Your Business
Giving away free stuff to aid your business in things like marketing and events is a great tactic, but only if you do it right.
November 14, 2018
No Comments
Blog
Customers Aren’t Enough, Your Business Needs Fans
It’s all too easy to be blinded by the hunt for customers. There’s nothing wrong with putting in the money, time, and energy into building
October 24, 2018
No Comments
Blog
How to Lose the Trust of Your Customers
We don’t live in a very trusting world, at least at the moment. Cynicism abounds, and as soon as people have cause to doubt another
October 16, 2018
No Comments
Blog
Packaging Your Products Correctly
As a small business owner, you are likely to spend most of your time during the startup of your business focusing on the actual products
October 14, 2018
No Comments